Clube das Ilhas Privacy Policy
Last updated: September 30, 2026
This is a translation of the original Portuguese version. If there is any difference between them, the Portuguese version prevails.
This policy explains what data the Clube das Ilhas app (package com.clubedasilhas.app), published by Langames, collects, what it is used for, who it is shared with and how you control all of it. It follows the Brazilian General Data Protection Law (LGPD, Law No. 13,709/2018) and Google Play’s rules.
30-second summary
- You can play as a guest, without signing in. In this mode your progress stays only on your phone and we receive no personal data from you.
- Signing in with your Google account (or another provider) is optional and only requested when you want to save your progress to the cloud, make purchases or play with friends. We then receive an identifier, your name, email address and profile picture.
- Purchases of coins (Pearls) and the season pass are made through Google Play. We never see your card details.
- We don’t sell your data and we don’t show ads.
- You can delete your account and data whenever you want.
1. Who we are
Langames is the developer and publisher of Clube das Ilhas and is responsible (the controller, under the LGPD) for the data processed in the game.
To contact us about privacy, use the details in section 14.
2. Guest or account: what we collect
Playing as a guest (not signed in)
You can open the game and play without creating an account. As a guest:
- your progress (island, items, animals and the names you give them) is saved only on your phone;
- we do not send your progress or any personal data to our server;
- if you uninstall the game, clear the app’s data or change phones, your progress is lost and we cannot recover it;
- you cannot make purchases or use features with friends.
With an account (optional sign-in)
When you choose to sign in with Google or another provider, whether to save to the cloud, buy Pearls or the season pass, or play with friends, the progress you made as a guest moves to your account and we start processing the data below:
| Type | What it is | Where it comes from |
|---|---|---|
| Account data | Account identifier from the sign-in provider, name, email address and profile picture | Google or another provider you choose to sign in with |
| In-game profile | Nickname, avatar and account creation date | You, in the game |
| Progress | Your island, house, decorations, crops, animals (and the names you give them), items, coins, level, stages, achievements and the history of actions in the game | The game, while you play |
| Purchases | Google Play order number, product purchased (Pearl pack or season pass), price, date and status (approved, refunded) | Google Play |
| Season pass | Season, whether you have the free or premium pass, pass level and rewards already claimed | The game |
| Friends | Friends list and visits made to other islands | You, in the game |
| Technical data | IP address, phone model, Android and app version, access date and time, and error logs | Your phone, when connected to your account on the server |
| Support messages | Your email address and what you wrote to us | You, when you write to us |
Messages you send us by email are handled the same way, with or without an account.
In no mode do we collect card or payment details, your Google account password, location, contacts, photos, camera, microphone or advertising ID.
3. What we use it for and legal basis
| Purpose | Legal basis (LGPD, art. 7) |
|---|---|
| Create your account (when you choose to sign in), sign you in and save your progress to the cloud | Performance of a contract (the Terms of Use) |
| Deliver the Pearls and season pass you bought, check that the purchase is valid and handle refunds | Performance of a contract |
| Features with friends, such as visiting islands | Performance of a contract |
| Prevent cheating, purchase fraud and abuse, and protect the server | Legitimate interest |
| Fix bugs and understand which parts of the game work best, using aggregated data | Legitimate interest |
| Reply to support messages | Performance of a contract and legitimate interest |
| Keep purchase and access records required by law | Compliance with a legal obligation (including Brazil’s Internet Civil Framework and tax laws) |
We don’t use your data for advertising and we don’t make automated decisions that significantly affect you, except automated detection of cheating and fraud. If your account is blocked because of that, you can ask for a review using the contact in section 14.
4. Sign in with Google and other providers
Signing in is optional. The game only asks when you want to save to the cloud, make purchases or play with friends, and you can keep playing as a guest if you prefer.
When you tap “Sign in with Google”, Google confirms your identity. It only tells us the account identifier, your name, email address and profile picture, as shown on the permission screen you see. We never receive your password. The same applies to other providers the game may offer (for example, Apple on iPhone devices).
Your use of your provider account is governed by that provider’s privacy policy, such as Google’s Privacy Policy. You can remove Clube das Ilhas’ access to your Google account at any time at myaccount.google.com/connections; this does not delete your game data (for that, see section 12).
5. Pearl purchases and season pass
The game is free, with optional purchases. You need to sign in to buy, so what you bought is stored safely and isn’t lost if you change phones.
- Pearls: the game’s special currency, sold in packs;
- Season pass: a pass that lasts one season and unlocks extra rewards as you play. There is a free track for everyone and a paid premium track.
All purchases are made through Google Play’s billing system. Payment is processed by Google, which keeps your card or payment method details. Langames only receives purchase confirmation from Google (order number, product, price and status) to deliver what you bought and record the transaction.
Refunds follow Google Play’s rules and the Terms of Use. When Google notifies us of a refund, we remove the corresponding Pearls or pass from your account.
6. What other players see
When you use features with friends, other players may see your nickname, avatar, level and your island (decorations and animals, with the names you gave them). Your real name, email address and Google profile picture are not shown to other players. Choose a nickname that doesn’t reveal who you are.
7. Who we share with
We don’t sell or rent your data. We only share what is necessary with:
- Google (Google Play, Google Play Billing and Sign in with Google), for sign-in, purchases and app distribution;
- other sign-in providers you choose to use;
- our server’s hosting company, which stores the data on our behalf and may not use it for anything else;
- authorities, when required by law or court order.
8. Where and for how long we keep data
Your data is stored on a server hired by Langames. If the server or any of the partners above is located outside Brazil, the transfer follows the LGPD rules (art. 33), with partners that provide adequate protection.
| Data | How long |
|---|---|
| Account, profile, progress, pass and friends | As long as the account exists. After a deletion request, we delete it within 30 days. |
| Inactive accounts | If you don’t sign in for 2 years in a row, we may delete the account, with prior notice by email. |
| Backups | Up to 30 days after deletion, until old copies are replaced. |
| Purchase records | For the period required by tax and consumer laws (usually 5 years), even after the account is deleted, unlinked from your progress. |
| Access logs (IP, date and time) | 6 months, as required by Brazil’s Internet Civil Framework. |
| Support messages | Up to 1 year after the request is handled. |
The game also stores your progress on your phone: as a guest, it is the only copy; with an account, it is a copy that makes the game faster. It is deleted when you uninstall the app or clear its data.
9. Security
All communication between the game and the server is encrypted (HTTPS). Access to data on the server is restricted, and we make daily backups. No system is 100% secure; if a security incident happens that may put you at risk, we will notify you and Brazil’s data protection authority (ANPD), as required by law.
10. Phone permissions
| Permission | What for |
|---|---|
Internet (INTERNET) | Sign in, save progress to the cloud, confirm purchases and visit friends. As a guest, you can play offline. |
Google Play Billing (BILLING) | Buy Pearls and the season pass. |
Vibrate (VIBRATE) | Make the phone vibrate when a fish bites. |
11. Children and teenagers
The game has no violence or gambling and is designed for ages 13 and up. Children can play as guests without sending any data. We do not knowingly collect data from children under 13. If a child created an account without permission, a parent or guardian can ask us to delete it using the contact in section 14.
Teenagers need permission from their parents or guardians to make purchases. We recommend turning on purchase authentication and parental controls in Google Play, which require a password or approval before each purchase.
12. Your rights and how to delete your account
Under the LGPD (art. 18), you can ask at any time for:
- confirmation that we process your data, and access to it;
- correction of incomplete or incorrect data;
- anonymization, blocking or deletion of unnecessary data;
- portability of your data;
- information about who we share it with;
- deletion of your account and all data, except what the law requires us to keep (see section 8);
- review of automated decisions (such as a ban for cheating).
If you play as a guest, we have no data about you on the server: to erase everything, just uninstall the game or clear the app’s data in Android settings.
To delete your account, use Settings → Account → Delete account in the game, or follow the instructions on the Delete account and data page, which works even without the app installed.
Please note: deleting your account permanently erases your island, Pearls and season pass, without a refund for anything already used or purchased.
We reply to requests within 15 days. You can also file a complaint with Brazil’s National Data Protection Authority (ANPD).
13. Changes to this policy
When we change this policy, we will update the date at the top. If the change is significant (for example, a new type of data or a new partner), we will let you know in the game before it takes effect.
14. Contact
Questions, requests or complaints about privacy:
Langames
Email: contato@langames.com.br